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Online Terms and Conditions


You have entered a website owned and operated by Jana Collier T/A Plaine ABN 41 396 573 072, identified by the URL, before proceeding one must carefully read our Terms and Conditions of Use which will govern your use of the Site. By using this Site and placing orders through this Site you agree to and accept all these Terms and Conditions and have therefore entered an agreement with governing your use of the Site. In addition, when you use any future or current services, you will be subject to the guidelines and conditions applicable to such service or business. 

Plaine aims to keep content as up-to-date and accurate as possible. Plaine makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in the website. Plaine does not accept responsibility for any errors, or omissions in the Site contents. Plaine cannot accept any responsibility for any loss or damage to your computer system which may happen when accessing this website. 



All items purchased from are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. 



To the extent permitted by law, Plaine shall not be liable for indirect or consequential losses or expenses suffered or incurred by the Purchaser in relation to the supply of goods. Plaine liability is limited only to the cost of supply or re-supply of goods in accordance with these terms.



You may link to our Plaine homepage on the condition you do so in a way that is legal. It must be fair and not intended to damage our reputation or in any way take advantage. You may not suggest any form of Plaine association or endorsement where there is none. We reserve the right to request a link removal at any time. You must have written consent to use logos, trademarks, advertising images or graphics. 



All Plaine products, content and photographic material are subject to copyright and are wholly owned by Plaine Family Trust. No designs, content or photographic material represented on Plaine websites may be used without prior written authorisation. When suppling and selling our brand Plaine, we have allowed you to represent our brand. In no way can our labels be tampered with and made as your own to sell. Should this term be breached, Plaine has the right to recover all items. 



The purchaser will not use, copy or infringe on Plaine intellectual property, which means all intellectual property rights (whether created before, on or after the date of these Terms and Conditions and whether registered or unregistered) in respect of copyright, any patents, trademarks, logos, designs, software, domain names, business or trade names, together with marketing concepts and designs, product knowledge, training systems and materials, protection of confidential information, product or business concepts, details of product development, and any

other identifiable result of intellectual endeavour, whether arising under statute or otherwise, and

which relates to any of Plaine products or services.



At Plaine we attempt to be as accurate as possible when describing our products on Site. However, permitted by applicable law, we will not warrant that the products content or description available on Site is reliable, accurate, current, or error-free. 



Plaine reserves the right to modify and change the Sites Terms and Conditions when and where necessary, with or without notice to you. All amended Terms and Conditions will be uploaded on Site and effective immediately. When entering, you agree that shall not be liable to you or any third party for any modifications or discontinuance of the Site. Please check our other policies highlighted on our Site. These policies govern your visit to and any subsequent purchases made shall signify your agreement to be bound by any changes.



Whilst Plaine employs the latest in Secure Sockets Layer (SSL) software for all transactions with customers, Plaine will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or in an un-authorised manner. 



Plaine offers Afterpay as a payment option both in-store & online. Refunds will be offered for faulty products only. Change of mind or incorrect size purchases will be issued a gift card for the value of the item(s). 


These Terms and Conditions shall be governed by and constructed in accordance with the laws of NSW Australia and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales Australia. 



Our Website is provided in the state of NSW, Australia and conditions of use are subject to Australian law which governs the User Agreement. We do not guarantee continuous, uninterrupted, or secure access to our website and operations of our website may be interfered with or affected by factors beyond our control. 


For further information about any information in this statement, please contact our management at



All exchange and returns must comply with our returns policy. 

Afterpay Returns - Plaine offers Afterpay as a payment option both in-store & online. Refunds will be offered for faulty products only. Change of mind or incorrect size purchases will be issued a gift card for the value of the item(s). 







Customers that purchase our products online will be asked to enter basic personal information. All information provided by the customer is not made available to any third parties. All information is used entirely for shipping and payment purposes. 


We offer a range of newsletters and promotions only for customers who have signed up to our mailing list. 


We do not receive or keep any credit card information. All relevant information is taken on behalf of our payment provider (Shopify Payments and/orPayPal) who validates credit authorisation and payment. 


Please contact us at if you wish to have all personal information removed from our database at anytime.